Home Depot Customer Reviews All Reviews

The Home Depot is the largest home improvement retailer in the United States, ahead of rival Lowe's, and the second-largest general retailer in the United States, behind only Wal-Mart.

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Home Depot Reviews

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  • Home Depot Made it Right



    Purchased a wonderful Samsung Refrigerator in Oct. 2016, was delivered as promised. Went back in Nov. 2016 and ordered Maytag top-loader washer & dryer set. Was delivered as promised. For the next almost 3 months, through Christmas, company & sicknesses in the home, noticed something wasn't good with the washer. The darks would come out covered with lint, and my husband's work coveralls came out just as dirty as when I put them in. The machine was working as designed, but it didn't clean our clothes. Contacted Kurt/salesman at the Green Bay West Home Depot, and he... More...
    (Home Improvement)
  • Appliances



    Michelle at the PIttsburg KS Home Depot is always spot on,. If I ever have a problem I know that she will find the answers I need. Michelle always calls me back and when she broke her foot and was off work, that place was a disaster. I hope you know how valuable she is to the success of your store. This world needs more caring people, like her. I tried for months to get help and she had my problem solved in 10-15 minutes. Everyone else just blew me off, never called back and flat did not care, More...
    (Home Improvement)
    littles's Picture   littles    0 Comments   Comments
  • Home Depot terrible customer service in Ellenwood GA



    Bought a new Honda Smart Mower on 06/15/13 from Home Depot, took it home and man it worked GOOD !! The first time !!!! Went on vacation , came home , went to cut grass but new mower wouldn't pull it's self. So.... I load up mower, go to Home Depot , not to return , only exchange for another just like this one. Was told I missed a refund ,or exchange date by 4 days , but the lady that was helping me said the manager should be able to help as I was away from home on the last day for return. WRONG !!!!!! She could care less..said I could leave for repair but that's all she... More...
    (Home Improvement)
    emorywaddell's Picture   emorywaddell    0 Comments   Comments
  • workers



    Hello i'm a high school student and like every year our teacher ask us to do a project and it's a big part of our grade.I decide to do fire tornado but i needed a lazy Susan and i saw online home depot had it. So i went and i ask works to help but they just told me what row i went but i couldn't find it. Then I asked another worker and They didn't know so i was getting frustrated but by chance I found this young lady who need gave up and helped me find it to the end, she did a great job her name was Andrea. THANK YOU FOR ALL YOUR HELP ANDREA!!and this was in 3363 Century... More...
    (Shopping, Chain Stores)
    Kirsten's Picture   Kirsten    1 Comments   Comments
  • Home Depot Great



    Went to home Depot the other day to do a small project but was not really sure on how to approach it and what i would need to get the job done. I hope corporate sees this review so you know that your training of employees is really valued. The assistant at the local Home Depot was really helpful and took time to work with me to understand what i was going for and then gave me good ideas on what i would need showing me products that met my budget. Very helpful and friendly. Sometimes Home Depot gets a bad mention but really they do seem to hire people that are nice. Thanks, i... More...
    (Shopping, Chain Stores)
    Fungirly's Picture   Fungirly    0 Comments   Comments
  • Home Depot did what they said they would do - wow!



    We purchased a washer/dryer set from our local Home Depot recently and paid the delivery charge (which we were told could be rebated on special that month). We had the delivery guys come out and install the machines, they were nice and friendly. They did install both machines but it was only later that we discovered they had installed the hot and cold water connections backwards so we washed a few loads of colors in hot - uh oh! A quick call to the Home Depot and they promised someone would be coming out within the week. The guy arrived (a Home Depot employee not a delivery guy) and fixed... More...
    (Shopping, Chain Stores)


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