Home Depot Comments All Reviews

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Home Depot Comments

mogrady55 says: (5 years ago)
I purchased an LG $3000.00 fridge 4 years ago they have been replacing the compressor 4 times, replaced the freezer motor, defrost after the 4th compressor they informed me that the unit is not repairable, called LG they said I had to contact Home Depot warranty service which I have 1 more year left on my extended warranty, they said they could do nothing about it I said well I think you should replace the fridge if it cannot be fixed being I have one more year left on my warranty, they said I did not have replacement coverage, I said that that did not matter fix it or replace it if it is deemed as not repairable, they flat out refused so I called LG and explained to them the hard time I was getting from Home Depot, so they called and put me on conference with them and LG said they had no choice but to honor the warranty , again they refused so LG went and did a buy back for me they cut me a check for $1241.00 that's a $1800.00 difference from what I paid but something is better then nothing it covered the cost of my new Samsung fridge from Jetsons appliances. NEVER will I purchase an appliance or any type of tools from the Home Depot DO NOT buy their extended warranty they will not honor it if the repairs get to a certain amount , I spent days on the phone and only got grief from The Home Depot

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