Home Depot Support Tickets All Reviews

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Home Depot Reviews

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  • Customer Service Wanting, Delivery Service Unreliable ,

    Order#: W548481484 Nearly 2 months later I am still waiting for my dishwasher! I ordered this appliance online back in November, week of Thanksgiving. A month later, December 27th, I received a call from the delivery service that the appliance was going to be delivered the next day (December 28th). On December 28th, the delivery company called to inform me that they had misplaced (lost) my order and that they would follow up a day later. One and a half week later, I called Home Depot to inquire about the status of the order. To my complete dismay, Home Depot could not even get a hold of... More...
    (Home Improvement)
  • Home Depot Won't Honor Warranty

    My family made the mistake of hiring Home Depot to refinish our kitchen cabinets. The cabinets were destroyed. They are sanded out of shape, they are rough to the touch, there is a nail sticking out of the wall, stain is all over the walls, appliances were scratched and damaged and a whole list of other damage. The contract signed includes a warranty that Home Depot will fix damage due to poor workmanship. We have been in touch with the Home Depot Escalation team for two months now trying to get them to fix the damage. They say they will "lightly sand" the cabinets. How does... More...
    (Home Improvement)
  • window sales and installation

    I have already sent a lengthy explanation of the issue concerning our window salesperson and installation. I am extremely disappointed this evening. A manager, Bill Smith, called this evening, clearly in an attempt to not come to our home, as promised, to deal with this issue. He offered us a "deal" to pay more for the window we actually thought was being ordered and then pay a restocking fee for the wrong window that our salesman, Dan Tica, did order us. How Dan could sit in our home and look at our current windows (wood interior Anderson) and order us a vinyl window is... More...
    (Home Improvement)


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