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Home Depot Complaint - BEWARE: Credit card serviced my Citibank - Home Depot Credit Card
Home Depot Complaint

Home Depot Complaint

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BEWARE: Credit card serviced my Citibank - Home Depot Credit Card


Recently I attempted to purchase a new washer/dryer from my local Home Depot because they had 0% financing for card holders. I tried my card but was told the account had been CLOSED. No problem. I applied for credit again and was refused and was told I would be receiving a letter explaining why I was refused. Easy enough. Right? Wrong.

The reason for refusal was sent to me with a bill showing a balance of $250.54 in addition to a letter from a collection agency. Upon a closer look I saw that the Late Fees & Interest for the Year totaled $250.14. I NEVER RECEIVED A STATEMENT or used the card this year. Now lets do the math. The difference between the fees/interest and the current balance is $0.40. Yes 40 cents. Citibank decided to accrue late fees and interest on 40 cents from the beginning of the year totaling over $250.

The folks at Citibank are a BUNCH OF CROOKS. BEWARE!!!!!!! and check your statements carefully.


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Comments


HomeDepotCareTeam says: (6 years ago)
 0
Lewismc,

Sorry to hear this. Please email me with your contact information so that I can have our credit team reach out to you in this regard. I apologize for any inconvenience this may have caused. Thanks kindly.

Rob G
HD Customer Care
Social Media Team
robert_care@homedepot.com




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