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Home Depot Complaint - Can't Find Help at Fairfield Township, OH Home Depot - General Customer Service
Home Depot Complaint

Home Depot Complaint

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Can't Find Help at Fairfield Township, OH Home Depot - General Customer Service


On MANY MANY MANY occasions I have gone to the Home Depot for various home improvement projects. You used to be able to find service from knowledgeable employees, but not anymore. You can hardly find an employee to help you as they have a single employee helping customers in three or more other departments. Since the new management team entered this store, this store has gone downhill. I believe the manager is "Kevin". The older employees who used to work there have been "pushed out" for cheaper and unexperienced employees. Right across the street is Manards and still Home Depot has taken the stance of dissing customers. I do not know why Home Depot corporate would put up with how this manager is running this store. Possibly they don't know, but if they don't know, they are not doing their job either. I will never try this store again. Maybe another Home Depot, or possibly Lowes. I have tried Manards, but there are to many inexperienced employees there, too.


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Comments


homedepotstephanie says: (7 years ago)
 0
Hi reefcomber,

Sorry to hear of your experience in this store. Can you email me at robert_care@homedepot.com and let me know which location you visited so that I may share your feedback with the leadership team?

Thanks,

Rob G
Home Depot Customer Care
Social Media Team




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