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Home Depot Complaint - Do not order appliances online
Home Depot Complaint

Home Depot Complaint


Do not order appliances online

I had two bad experiences. The first involved a range I ordered for a rental unit. Home Depot said it would take 3 weeks and the tenant was unhappy so I called every few days to make sure there would be no delays. I was told each time that the order was on time. The day before scheduled delivery I received an email saying it would be another month. The renter gave her notice.
The second experience was for a washer to be delivered to my home. The delivery people refused to carry it to the house and wanted to leave it next to the road so I cancelled the order. Four days later I called to make sure the order was cancelled. It was not. I waited 30 minutes on hold while they straightened it out and then I was told it would take another 7 - 10 days before the refund would be deducted from my credit card.

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