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Home Depot Complaint - FRAUD & THEFT!! - Laminate Floor Installation
Home Depot Complaint

Home Depot Complaint


FRAUD & THEFT!! - Laminate Floor Installation

Home depot is absolutely DISGUSTING AND OBNOXIOUS! I needed kitchen measurements..home depot sent someone and did the measurements..THEY NEVER NEVER EVER GAVE US THE MEASUREMENTS BUT HAD NO PROBLEM TAKING OUR $40. I wanted to get floors installed and called to make my floor purchase..Home depot said they no longer have the measurements that the measurements "drop out of the system after 90 days" Told me to restart the process and PAY AGAIN for measurements!! I said I would like a refund, measurements taken again for free..SINCE I ALREADY PAID or my measurements THAT I PAID FOR..RUDE CUSTOMER SERVICE HUNG UP ON ME! I paid for a service not rendered because never received measurements=FRAUD & THEFT! NEVER EVER USE HOME DEPOT THEY DON't GIVE A SH*% ABOUT THEIR CUSTOMERS! Too bad for them..this was a $6,000 job. Rochester, ny

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HomeDepotCareTeam says: (6 years ago)
Hello there,

Id like to apologize for the inconvenience and troubles that you have dealt with. Id like to look into this further for you should you still need assistance in this matter. If so, please email me at robert_care@homedepot.com and let me know what your order # is.

Thanks kindly,
Rob G
HD Customer Care
Social Media Team

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