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Home Depot Complaint - Garage door opener installation from Home Depot- my nightmare - Chamberlain garage opener installation
Home Depot Complaint

Home Depot Complaint

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Garage door opener installation from Home Depot- my nightmare - Chamberlain garage opener installation


we purchased the chamberlain garage opener from Home Depot for our new house and ordered the installation from them as well. it cost us 123$ but we thought that it will be one less thing to worry about at our new home if we give the job to a good company. boy was i wrong. it took a week to get hold of the guy who we were supposed to contact after moving. he gave us a date and time and what do you know, he didn't show up! and when we tried numerous times to contact him again he did not answer. we called home depot and somehow they got through to him and told us to retry. he answered that time and what do you know, he tells us that he didn't give us that date OR time and that he will come the next day. for once he did stick to his word but holy what a rude man! he didn't wnna explain anything to us and didn't even wnna put in the light bulb in the opener. we've never had such horrible service from anyone and especially not from a big company like Home Depot. a week later, we realized how the door was not opening in a graceful way, it basically sounded like a horribly loud bunch of chainsaws working together. we called the installation guy, he told us to call Home Depot and what do they tell us? that they cant do anything about it and that we should call customer service of chamberlain. after paying more than 100$ when outside contractors do it for 80$ maximum. I've never been so frustrated in my life. And for all you Home Depot shopping customers out there, DO NOT purchase any installation services from them! at least not for garage door openers! you're better off getting it done from outside. we are never gnna make that mistake again. ughh what a nightmare! they need to provide better service for what they're charging and at least have decent service guys with general manners.


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