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Home Depot Complaint - Home Depot
Home Depot Complaint

Home Depot Complaint

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Home Depot


On 7/23/09 I bought some things to re-tile a shower with.I had been to the store thtrr times before but never had enought tile that I wonted.
On the 23 a salesmsn Denest in the tile section shid he could order thr restof it and it would take 2 weeks to get there.Two weeks later no tile ,So he re ordered it. I have been in the store 9 more times checking on the tile. On the 10/16/09 I asked to speak with a manager. waited 15 minutes then went and had someone else call for one.A Chad Perry came back there and told me there was 31 cases there. I told him to get me one. The tile kept hideing from him, he could not find it.He said he would re order it I told hin no that I was going to find it at another store and I would bring him the gas bill. He told me he would find it, So I went back on the 10/17/09 and Chad acted lick he new nothing about it that it must have been someone else. I told him that I was going to get it and bring him the gas bill. He said he would oo pick it up himself today and be back around 2 PM.
At 2PM. no Chad I found out that he did not leave to go get it untill around 10 AM.So a young lady name Lizz that lives clost to me said she would bring it to me So I paid for it will have it today I hope.
I know I can't tell the Co. who to hire or fire but either Denest or Lizz would make a better Manager. As they both have the customers at heart and try to help them. NOT LIE TO THEM.


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