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Home Depot Complaint - Home Depot Garage door openers and installation company
Home Depot Complaint

Home Depot Complaint

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Home Depot Garage door openers and installation company


Home Depot has only one garage door opener installer in the Coachella Valley. Home Depot has a policy of not allowing the slide-lock to be installed. After waiting a week a time was set up for them to install the Chamberlain opener. It took them about 20 minutes. During that time period they installed the door opener improperly so that it only works some time. We got a half-horse so it would be quiet; instead it makes 'hitching' sounds when it begins and sometimes you have to hold the button in for the door to shut. The installer (think he was the owner of the Cross Construction installer) left taking a bolt, wire that was with the opener plus he also started a political conversation with my 76 year-old husband who just wanted the job done. I've stopped payment, called to complain and they've agreed to send out another "person" from the installation company with another door opener. We'll see what happens next!


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