Home Depot Complaint

Home Depot Complaint

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Home Depot Horrible Delivery Service - Refrigerator


I purchased a refrigerator from Home Depot on 12-11-1013. The delivery date of 12-23-2013 was set up. on 12-22-13, i received a call confirming the delivery date and set the time from 3-7p.m. i took off work early to be there by 3 to insure i wouldn't miss my delivery. After waiting 3 1/2 hours (of the 4 hour window), the delivery service called and said a driver called in sick and they couldn't make my delivery on time. They asked if they could deliver between 7 and 8, or reschedule for another day. I felt i had no option but to accept.

at 7----no show
at 8---no show
at 9----no show
at 9:30 p.m. i tried calling the delivery service. CLOSED
Then I called the cell phone that had called me earlier---Voice mail

AT 10:-00 p.m. I went to bed.
At 10:20 They were knocking on my door.

NOT GOOD!!!!!!


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