Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Home Depot Complaint - Home Depot Poor Installation and even worst customer service. - Feather River Custom Front Door
Home Depot Complaint

Home Depot Complaint

ADVERTISEMENT

Home Depot Poor Installation and even worst customer service. - Feather River Custom Front Door


To say customer service is NON-EXISTENT is an understatement. It seem like they go out of their way to irritate their customers. It is Feb 9th and the door I ORDERED ON JULY 27 was finally installed ON OCTOBER 24th. The door looked like a factory reject and was improperly installed. Home Depot and the Manufacturer agreed to replace the door and it was scheduled for the first week of January. The installers waited for 3 hours for Home Depot to deliver the door and left as they had no ETA on the delivery. As of Feb 9th, I am still waiting on the door to be delivered. The installation was so bad I have ICE FORMING on the INSIDE of my door. To date neither the Glendale Heights Store or Corporate have resolved the issue. I will update this post if and when the issue has been resolved.

I would upload the pictures I sent Home Depot if we had that option here.

****UPDATE 3/30/2015**********

The door was replaced on Friday March 13th and it looks like it was properly installed. I will have to wait until winter to see if I still have ice forming on the door.

Home Depot stated that they will issue me a refund. I contacted them to see if how I should proceed with this..

****UPDATE 4/30/2015**********

Spoke with the store manager on 4/10 and was promised a call back on 4/13. No call and no refund.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Home Depot
SUBMIT a ticket
for Home Depot
WATCH videos
for Home Depot
More Home Depot Reviews and Complaints MORE reviews and complaints
for Home Depot

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Home Depot reviews


More

Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team