Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Home Depot Complaint - Home Depot Return Policy - TERRIBLE CUSTOMER SERVICE
Home Depot Complaint

Home Depot Complaint

ADVERTISEMENT

Home Depot Return Policy - TERRIBLE CUSTOMER SERVICE


Took the time to ask the returns desk about returning items with out a reciept. They claimed that they could. I specifically stated, two years of random material from a job site. It was 193 items worth 435 dollars. Wasted 4 hrs bringing the items too Homedept. They rang it through their system, I gave them my drivers license and they give it back saying that it will not work. I call The Retail Equation and those fools tell me that I have returned too many in the past without a receipt. I am labeled as a someone who is fradulent and therefore put on a list of people that can not return anything for a specific period of time. Which is funny because I never made a return in the past without a receipt. I get their little report in the mail and it confirms that the only items I tried returning were those that I was denied on my one attempt. The Retail Equation can do nothing more than send me a report. They can't do anything else because "it is a Homedepot policy." Homedepot doesn't know their own policy, they were the ones that told me in the begining that I could return the items without a receipt. Soooo, after dropping $70,000 over the last two years at Homedepot, I will now go to Lowes. Homedepot wants to treat me like a crimminal, forget them.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Home Depot
SUBMIT a ticket
for Home Depot
WATCH videos
for Home Depot
More Home Depot Reviews and Complaints MORE reviews and complaints
for Home Depot

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments


Saelin says: (6 years ago)
 0
That is correct and personally I do not blame Home Depot for not taking your items back. 2 years later.. you are trying to return items and you dont have a receipt.. Come on... what company in their right mind would ever take anything back that old.. and with no receipt.

I am not saying you are one.. but there are tons of thieves out there scamming companies.. or trying to all the time.. then folks get upset that they cant return items..

If you where flagged as returning too many items with no receipt.. I applaud Home Depot for turning you down.. Perhaps next time you might wish to return items in a timely manner .. say within 30 days.. and have your receipt..




login with Facebook and share your reviews

More Home Depot reviews


More

Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team