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Home Depot Complaint - Home Depot buyers beware -- HD does not honor promises
Home Depot Complaint

Home Depot Complaint

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Home Depot buyers beware -- HD does not honor promises


Ordered onllne products at a promotional discount and needed to exchange them for a different model of the same. Jan 2014 spoke to online manager who said they were updating stock online and give it a little time before the product would be available. Two online customer service folks in Feb and March 2014 both assured me that I would receive the same discount--just pick out the products needed. Big disappointment--I've been unable to complete this order. All kinds of excuses given as to why my promo disc is unavailable with the most recent being that "the same exact product must be ordered to get the promo discount." I did my due diligence and received assurances from 3 associates and got shafted anyway.


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