Home Depot Complaint
Reviewed by 
Incorrectly installed windows, can't get them fixed for over 4 months - Windows
I used to love shopping at home depot . But now I hate this store. The reason for it is installation of the Windows. Chad who works there came to my home in August July 2016. We signed an agreement to install expensive Home Depot brand windows with a life time warranty. In a month 2 Ukrainian guys came in to install the windows. I paid the whole sum outright. In September with Seattle rainy and stormy weather windows started leaking. There was A LOT of water on the carpet, drapes and the TV. My husband and I started calling home depot to come and fix it just about every day. A month later a guy finally came to our place after a million phone calls and stayed tat pa protective Pat of the window was not installed on any of the 3 windows. He gave me a report to sign and said that somebody will contact me shortly. We waited about 2 weeks - no calls. Since October 20, 2016my husband and I have been on the phone with many many people at home depot trying to arrange the repairs. They kept transferring our call from one person to another. Everybody wold say that they will call us back or say that they will set an appointment within the week. Now it is December 13th and they are still pushing us around. The rooms are wet and cold and there is mold forming on the inside of the wall. We decided to file a court order. Damage, inconvenience, hours we have spent trying to resolve it, being treated with no respect and waisting money on a bad product and service and not getting what we paid for on top of being angry and depressed about it all....PLEASE, PEOPLE, NEVER DEAL WITH HOME DEPOT INSTALLATION OR REPAIRS. THEY WILL SCREW YOU OVER. And I will see them in court.
Share This Review:
Is this your Business? Claim Your Business Free and reply to this customer
CONTACT THIS BUSINESS
|
BUSINESSES REPLY HERE
|
Comments
More Home Depot reviews
- LG Microwave
- Home Depot lumber dept-Merrifield, VA
- Home Depot Knotty Alder Speak Easy
- Will Not Honor Military Discount for Online Orders
- Home depot Carpet installation
- Cancellation of online order
- Customer service in tool department Home Depot in Boise
- home depot san diego ca.
- Home Depot Protection Plan
- Very unprofessional behaviour
- Home Depot & Premier Product
- Lousy
- Home Depot Customer Service
- home depot dishwasher not getting installed for the past 20 days
- Z335M zero turn lawnmower leaking oil brand new
- Awesome service
More
Similar reviews
- 8 months 5 times to try and fix and my lowes Milgard windows still leak down my walls !!
- not happy :(
- Terrible experience with RBA windows
- Worse Windows Ever
- dish installed incorrectly
- New Windows and Patio Door
- hp pavilion laptop windows 8 issue
- Windows
- MagicJack device not working
- Want Issues Fixed
- Condensation
- replacement windows
- Nothing better than energy-efficient windows
- MFC420CN software incompatible with Windows 7
- C&L Ward Service department for installed windows
- PELLA WINDOWS ARE ROTTEN FROM TOP TO BOTTOM
More
How It Works
COMPLAINTS RESOLVED
Thousands of Businesses of all sizes and millions of customers use MeasuredUpIt's free and easy to put MeasuredUp to work for you
"Posting on your site DEFINITELY HELPED (it was pointed out by retailer), and sped up response after 6 weeks of mulling around BEFORE we posted our complaint."
MeasuredUp Success Stories
Activity
Details
Review Rating: 1 out of 5
Reviewed By: Lesherkate
Company: Home Depot
Product: Windows
Date Added: 7 years ago
Company Location
wa
[Top]
StumbleUpon
del.icio.us
Google
Furl
Netscape
Spurl
Technorati
YahooMyWeb
Digg
Facebook
Ma.gnolia
sk*rt
NewsVine
Reddit
Slashdot
Windows Live