Home Depot Complaint

Home Depot Complaint


Lemon Fridge from Home Depot and stuck with it - Maytag from Home Depot

I bought a Maytag refrigerator from Home Depot and within a couple of month the ice maker did not work. Called, and service guy came and changed the whole ice maker unit. In couple of month, again, the ice maker stopped working. The same guy came ans said it's electrical this time. Not too long, again, ice maker broke. Called and the guy came and reset something. At all these time, home depot said, you need to fix the problem for three times. We had our three strikes before year end. But, astonishingly, home depot said, NOPE and you're stuck with it. Their customer service were dodging us. Chad, the assistant manager would give us a call one minute before leaving and funny thing he was off the next day. We asked for swap or store credit with no luck. It was felt we bought our product from Craigslist. I think Craigslist would be better, at least we had someone to call and get a F you. Horrible Horrible experience with a reputable compony. Never ever I will buy anything from this store.

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