Home Depot Complaint
Reviewed by 
Lousy - Refrigerator
HOme Depot uses Temco Logistics as delivery agent for large appliances. This company is Irresponsible and unprofessional. Home Depot knows this for several years and they keep working with Temco, at least in Los Angeles area. This delivery co. damaged the new appliance I ordered during transport and the driver had the face to ask me if I wanted a discount for the damage, which I refused. Then they did not give me any info on a replacement unit; then Home Depot cust. svc. told me that "they were not allowed to give out the phone number of delivery agent support" and that delivery agent had told them my replacement was scheduled for delivery 4 days later. After much research I manage to get a number for delivery agent, and call those people, after a lot of phone hurdle I got hold of somebody in inventory who checked my order and told me they had to re-order the appliance from manufacturer (like it is something made by NASA), and the real delivery date would be in another 9 -10 days to get delivered, so the supposed re-schedule was a lie. I decided to cancel the order, get a refund and go buy somewhere else. Do not buy big appliances from Home Depot around L.A. and San Bernardino or you may get stuck with this shady delivery Co.
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Review Rating: 1 out of 5
Reviewed By: amacurosprint
Company: Home Depot
Product: Refrigerator
Date Added: 7 years ago
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