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Home Depot Complaint - Military discounts - Military discount
Home Depot Complaint

Home Depot Complaint


Military discounts - Military discount

my name is MSG Stephen Lay retired military after serving 27 years in the U. S. Army Today I was refused the military discount because the cashier said you had stopped the discounts unless you were retire 20 years or more, just the last few days I was given the discounts, and today they said the policy went into effect 2 weeks ago, I find this very frustrating and since i have spent thousands of dollars this past year, I will be taking my business to Lowes or anyone else who will give me the discount. I patronized you quite often, but the time has come to change i guess. Thanks Stephen Lay

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stephenlay says: (8 years ago)
Sheronda, the store was home depot in clarksville, indiana, on lewis and clark pkwy. However i went back to the store this morning and talked to one of the managers and she said there should not be any question about my card discount and made things right with me, i am satisfied with these results. and she said she would make sure the associates were aware of the right military cards to accept. i really appreciate your prompt attention on this matter and will continue to patronize home depot. Thanks Stephen Lay MSG U S Army Retired

HDSheronda says: (8 years ago)

My name is Sheronda I'm with The Home Depot customer care department. Would you mind emailing me the store location that you went to? I'd like to check into this for you. You can email me at information@homedepot.com. Thanks!

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The Home Depot
Atlanta, GA 30339

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