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Home Depot Complaint - No Doors from HD
Home Depot Complaint

Home Depot Complaint


No Doors from HD

I recently attempted to purchase new patio doors from Home Depot . According to there website and the store you can select your door and then schedule an appointment for measurements. I was unsure on the door I wanted and was told by their associate to schedule the measurement appointment and the salemans would come to my home with more samples. When he came to my home he informed me he sells and installs a brand that is not sold in the store. If I wanted the one brand that was sold in the store he could not install it. He did say he was sorry for the mix up by the sales rep, but the website is incorrect too.

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homedepotstephanie says: (8 years ago)

Sorry you had troubles trying to purchase the doors. I'd be glad to help you out if you can provide me a little more information. Feel free to email me at stephanie_care@homedepot.com with the type door (sku if available) you want and I will look into this for you. Also include your contact information and address. Thanks a bunch!

Home Depot Customer Care

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