Home Depot Complaint

Home Depot Complaint


On Thursday Sept 27 I visited...

On Thursday Sept 27 I visited Home Depot to Purchase a hot water heater,they had no one working in the plumbing dept to assist me,I then went to customer service and they put me on the phone to set this up.I was assured that the water heater would be installed the next day before I purchased it.I was told someone would call me in the morning.I take the day off losing pay and someone calls me from plumbing company @ 11:30 to tell me they are going to install on Sat instead of Friday.I then call customer service to find out why I was told it would be installed and its not,was put on hold and never got an answer.This is really a way to treat a customer after they spend $ 700.00 @ your store.Home Depot will not get my business anymore.

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MadMamma says: (7 years ago)
I have an unresolved issue with Home Depot too FYI. My Daughter bought a GE dishwasher on Sept. 8th and it did not get delivered until 16th and the first use "IT FAILED". We called HD same day and they passed the buck to GE who passed it back to HD and so on. The matter has not been solved to date the 30th!!! Who knows when they will settle but we will not be back there in the future!!

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