Home Depot Complaint

Home Depot Complaint


Plants offer in the weekly flyer that are not in the store

Today, April 13, 2017 I went to Home depot to buy the herbs plants that appear in the weekly flyer ((2 for CAD5), after looking in the nursery section of the store and not find anything, i ask a lady, she show me a few plants, but not the basil that I was looking for. I ask her when is going to arrive (in the flyer you can see the basil plant), she look in her computer and explain to me that even the ones in the store not appear in the system and also the system doesn't show any future delivery, I ask her to call Cambridge store to see if they have the plants, so she call and the answer was that in the other store they don't have any herbs plants. I ask her to ask any manager or person who can know if they are going to come or not, I don't want to go several times to the store for nothing... so she ask a man that answer me that maybe the delivery is late because is the first day of the special/flyer, and maybe will arrive. I am very dissapointed how low the store value the time of their costumers, not only that, is that you can not get a straight answer. Really DISSAPOINTED why they offer products in the weekly flyer that are not in the store, this is a lie.

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