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Home Depot Complaint - Scratched silestone quartz tile - Silestone
Home Depot Complaint

Home Depot Complaint


Scratched silestone quartz tile - Silestone

We purchased silestone quartz countertops, island and backsplash paying close to $5,500 and it was installed jan2015. In the spring when the sun was coming through a north facing window we noticed multiple scratches in the counter. We contacted Klein countertops as they were the installer but they had already replaced then right after installation when an obvious deep was seen upon job completion. So Klein/ Home Depot denied the claim as this most current scratch was not found at installation. So either the silestone scratches VERY easily or the product was scratched at the factory either way homedepot and Klein countertops in utah did not honor any kind of warranty, replacement or reimbursement so I will never buy a product from either company again !

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