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Home Depot Complaint - Waiting and waiting for Home delivery of washer/dryer - LG washer/dryer
Home Depot Complaint

Home Depot Complaint

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Waiting and waiting for Home delivery of washer/dryer - LG washer/dryer


This review has been resolved or replied to by this company.
Great experience purchasing the dryer...horrible delivery service; never received any confirmation of delivery as instructions said I would the night before delivery. Automated delivery system stated delivery time of 4:15-8:15pm when I called the delivery # the night prior since I never received a call.

Tried to reach an operator to see what happened to the delivery. No luck...they were closed.

8:17pm finally get an automated call that delivery will be arriving in next 30minutes.

I'll highly consider this next time I purchase any appliance from Home Depot . Bought my washer/dryer at the store down the street from HD HQ. Figure you'd at least get better customer service that close to home.


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Comments


HomeDepotCareTeam says: (4 years ago)
 0
Hi gradynesto,

Please accept our apologies regarding your delivery. We will be sure to use your feedback to improve our process.

Thanks kindly,

Robert G
Home Depot Customer Care
Social Media Team




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