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Home Depot Complaint - Wont post a negative review - Clopay garage doors
Home Depot Complaint

Home Depot Complaint

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Wont post a negative review - Clopay garage doors


I wrote an honest two star review of their top line garage door. They have twice refused to post it saying "Some type of content that did not conform to our guidelines" but it did as far as I can tell. Here is what I said:

I installed two of these about 6 weeks ago. They are very thin steel and scratch/dent easily. Be warned that many of the in stock boxes have damaged panels. Either from mishandling (not packed very well) or from people damaging them during install and returning them. HD customer service seemed clueless on warranty issues.


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Comments


homedepotstephanie says: (7 years ago)
 0
Hi jvienneau, the reviews should be product focused and specific to the performance of the product. Any customer service or policy issues that are included in the review will cause it to be rejected because we have other forums to address those issues. If you would like to discuss further or if I can assist you with a resolution, please email me.-Rob(robert_care@homedepot.com)




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