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Home Depot Complaint - bad customer service
Home Depot Complaint

Home Depot Complaint

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bad customer service


This review has been resolved or replied to by this company.
Purchased a double range at a good price 11/20/2011. Was told will be installed on 12/27/2011. Home Depot charged to my Credit card when I made the purchase and my credit card company already billed me.

Home depot called me on 12/21/2011 and told me that the range is now back ordered and I might get it 1/14/2012. Might!

I felt I should have been told up front that the range was back ordered and Home depot was estimating delivery. I would have tried another store. They should not have charged me for an item that was back ordered and not positive of delivery.

Home Depot keeps telling me it is LG fault not theirs.

LDG3016ST range


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Comments


HomeDepotCareTeam says: (7 years ago)
 0
Hi, Randy.
I apologize for the inconvenience with the delay/backorder. If you would like to email us to look into this for you we can. Our email is TeamSocial@homedepot.com.
- Thanks, Home Depot Care Team




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