Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Home Depot Complaint - closed
Home Depot Complaint

Home Depot Complaint

ADVERTISEMENT

closed


In 2010, I attempted to get my mortgage modified through Bank of America and NACA. Although, it was denied, Bank of America placed my mortgage as 60 days in arrears in the credit bureaus. Although I supplied documentation that this was incorrect, the Attorney General's office had to assist me in correcting it. In the interim, Home Depot closed my account. When I called, the representative Stephanie said,"Well,to be honest, when we see that the mortgage is behind, we figure that the credit cards will quickly follow, so your privileges were terminated." Although I informed her that my mortgage was not behind and it was a mistake the company declined to re-open my account. This is despite offering to provide documentation. I also contacted the Attorney General'soffice,however,B.Carraway's response, representative from Home Depot, alleged that during a Citibank update, I no longer met the requirement to keep my credit card, despite the fact that I have had it since 21 years of age. I was 45 when they closed it. Although it has been 2 years, the unfairness and reluctance to review the accuracy of why my account was closed is still problematic to me. Thank you for listening.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Home Depot
SUBMIT a ticket
for Home Depot
WATCH videos
for Home Depot
More Home Depot Reviews and Complaints MORE reviews and complaints
for Home Depot

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Home Depot reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team