Home Depot Complaint

Home Depot Complaint


home depot never delivered the storm door I paid for! - storm door

I drove to the home depot in Prescott AZ to order a storm door and I paid for it. home depot said "they would call me when it came in"! Home depot called and said "it was ready to be picked up"! I called the man who was going to pick up my storm door and install it! I paid him $25.00 to go pick up the door! He drives to home depot and they sold my door to some one else!!! " Home depot said " they would order me another door" another four weeks! I get a call from the home depot in Prescott AZ and the second door was ready to be picked up. I paid the man another $25.00 to go get the second door. he asked an employee where is the door the employee said "he didn't know" finally after being jerked around for 30 minutes a so called assistance manager said "the door was damaged when some one hit it with a fork lift!!!!" The man called me on the phone and says " the door was damaged !!!!" I told the man to get my money back!!! Home depot refused to give him the refund!!! So now I have to drive to home depot to get my money back!!! The so called manager refused to give back my money! While arguing with these nasty employees....I told them I won't be back and I want the cash for my store credits $150.00 the nasty blonde employee erased all my store credits!!! I went home and called the home depot corporate office and they were just as rude and nasty as the employees at the Prescott AZ store>>> they said "it was between me and the Prescott store.
" Needless to say I fought with home depot for a year and I only received a small part of my money back!!! they still refused to refund all my money. I have never been back to home depot and never will!!!

Share This Review:


Is this your Business? Claim Your Business Free and reply to this customer


Post a reply for this review COMMENT
WRITE to Home Depot
SUBMIT a ticket
for Home Depot
WATCH videos
for Home Depot
More Home Depot Reviews and Complaints MORE reviews and complaints
for Home Depot


Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation



login with Facebook and share your reviews

More Home Depot reviews


Similar reviews



Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team