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Home Depot Complaint - home depot never delivered the storm door I paid for! - storm door
Home Depot Complaint

Home Depot Complaint

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home depot never delivered the storm door I paid for! - storm door


I drove to the home depot in Prescott AZ to order a storm door and I paid for it. home depot said "they would call me when it came in"! Home depot called and said "it was ready to be picked up"! I called the man who was going to pick up my storm door and install it! I paid him $25.00 to go pick up the door! He drives to home depot and they sold my door to some one else!!! " Home depot said " they would order me another door" another four weeks! I get a call from the home depot in Prescott AZ and the second door was ready to be picked up. I paid the man another $25.00 to go get the second door. he asked an employee where is the door the employee said "he didn't know" finally after being jerked around for 30 minutes a so called assistance manager said "the door was damaged when some one hit it with a fork lift!!!!" The man called me on the phone and says " the door was damaged !!!!" I told the man to get my money back!!! Home depot refused to give him the refund!!! So now I have to drive to home depot to get my money back!!! The so called manager refused to give back my money! While arguing with these nasty employees....I told them I won't be back and I want the cash for my store credits $150.00 the nasty blonde employee erased all my store credits!!! I went home and called the home depot corporate office and they were just as rude and nasty as the employees at the Prescott AZ store>>> they said "it was between me and the Prescott store.
" Needless to say I fought with home depot for a year and I only received a small part of my money back!!! they still refused to refund all my money. I have never been back to home depot and never will!!!


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