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Ariens Snow Blower from Home Depot


Hi. I purchased a Brand New Ariens snowblower (off season) March of 2015 from Home Depot . I am a 60 year old female and my old reliable Ariens had enough winter of 2015. So I decided I would get a bigger one and did much discussion with the very helpful people at H.D. Last winter (Buffalo NY) we had a very mild winter and Maybe used blowed 4 times. I followed all the directions it had for storing it until winter. Again following instructions went out bought new gas. First snow it was awful. Started up but every time you put the choke down would conk out. Motor was racing up and down, and even ran it out and got newer gas. Same deal just races uo and down, very loud, and fumes! I called Home Depot and the manager was very nice and empathetic. He sent out the small engine mechanic to take a look. Mechanic said he had no idea why it was doing it but seemed like a carburetor issue. He said they could send it out but honestly would likely take 4-5 weeks to return. Suggested I call local Ariens sanctioned repair shops. Both want to charge me a great deal to pick it up and deliver it. They both Also said Ariens does not cover fuel issues under warantee, and 99,9% of the issues are fuel related. I am on a fixed income and had to save and borrow to buy this machine. I live in Buffalo NY nd Can NOT be without a blower for 4-5 weeks. This blower is pratically brand NEW used maybe 6 times, and one of them was awful. Please help me as I paid a lot go money (for me), for this faulty machine. Any help you could give me would be greatly appreciated!


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