Home Depot Review
Home Depot GE warranty nightmare - GE water heater from HD
So HD says, show us proof by bringing in the receipt.
Ok, now 2 hours have gone by. I go home and find the receipt showing the water heater purchased in 2003. But decide to go to the other HD in Centennial Las Vegas. I'm the only one in the customer return line and I have the sticker plate, along with the old GE 40 gallon heater and my receipt. The girl says I'll have to pay the difference of $328 which I'm fine with. Just get me on my way so I can finish the job at Mom's house. The clerk gets an approval check from her supervisor but her super says the tank has expired in 2000. But I have the receipt for 2003 when it was purchased. She says that HD only has a shelf life of 1 year for their products and the item number on the check comes up on their computer for a 30 gallon tank! So I'm told that the receipt is for a different water heater. You have to be kidding me!! I've never installed a 30 gallon tank in my life ! So I tell the supervisor lady that I'll go back home and check my files for the right receipt. She tells me to take the old tank with me because it's taking up space. I wanted to tell her to take the tank and shove it up her A$$@! as far as possible. Instead I said not to worry Honey, I'll be back to buy the new heater. Needless to say, I went to Lowe's and bought a 12 year warranty Whirlpool for $20 more. After wasting 5 hours of my day driving back and forth to these numbskulls at Home Depot and took my HD $20,000 credit card and shreded it to pieces. And you can sure bet that everyone will hear about this story at work.
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Las Vegas, Nevada 89130