Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Home Depot Support Ticket - CREDIT CARD

Home Depot Support Ticket

CREDIT CARD - CREDIT CARD SERVICE

Created By: disapointedinhd's Picture disapointedinhd Last Reply: dharma19's Picture dharma19
Priority Level: [High] Status: [Open]
Created: 9 years ago Last Updated: 8 years ago
Department: Customer Care Replies: 2
Product: CREDIT CARD SERVICE

Beware HOME DEPOT credit card holders! I have had a credit card with HD for years,excellent monthly payer. Since the law change to stop us conumers from being ripped, HD must be trying to thin out. They stated I had "A" deliqunt credit obligation,either paid or unpaid. I obtained a copy of my credt file & THEY HAVE NO REASON TO SUDDENLY STOP ME FROM USING THAT CARD!!!!OH well LOWES here I come & as a bussiness owner I KNOW HOW WORD OF MOUTH,IMPORTANT


CONTACT THIS BUSINESS

Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More Home Depot Reviews and Complaints More Home Depot reviews, complaints, compliments and support tickets
BUSINESSES REPLY HERE

Company was claimed This company has partnered with MeasuredUp and uses it to answer your customer questions!
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge




Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies


DepotDan says: (9 years ago)
 0
Hello DisapointedinHD,

Sorry for the trouble. I certainly understand your frustration. As Home Depot is not a banking institution, The Home Depot credit card is actually owned and managed by CitiBank. We do not have access into their systems, however, I have submitted a complaint on your behalf against CitiBank in our internal system that we use when reviewing third party contracts. Feel free to contact me directly with any other concerns you may have.

Daniel
Social Media Resolution Expeditor
The Home Depot
Atlanta, GA 30339

Daniel_Care@HomeDepot.com
REF #5790000




dharma19 says: (8 years ago)
 0
Well, well, looks like I wasn't the only consumer burnt for the exact same reason. Home Depot may not be the bank, but you choose with whom you will enter into a banking relationship and agree with their practices, which are executed on behalf of HD. Do not try to distance yourself from this practice--you have far more control over the accounts than you are admitting to. In my case, it was for the exact same reason, and when I presented proof,Citibank still did not care. I, too, will shop elsewhere. Apparently you need an excuse to trim accounts--or are you just saving your bank money by reducing the number of accounts that are inactive for long periods. At any rate, the HD credit card is just that--your card, so take responsibility for it and the bank that you selected to manage your credit accounts. BTW GREAT choice-everyone knows that Citibank is a bad business partner, they make money at everyone's expense and now at the expense of your good will. (Don't tell me, however, that you don't know their credit practices because I am a consumer law attorney who works in corporate law.



Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More Home Depot reviews and tickets

Similar reviews and tickets


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team