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Home Depot Support Ticket - Contract &credit card

Home Depot Support Ticket

Contract &credit card

Created By: Notsostupid's Picture Notsostupid Last Reply: Notsostupid's Picture Notsostupid
Priority Level: [High] Status: [Open]
Created: 7 years ago Last Updated: 7 years ago
Department: Customer Care Replies: 0

failure to honor contract to install a new roof and charged credit card 8K dollars when they were surpossed to do 2K as a 25% down payment. Credit caused me to go over credit limit and my credit score to drop 18 points. Home Depot cancelled contract and did not even put new roof on. I want this issue correct with the credit reporting agencies and my credit card charges removes. I have received a complete run a round by employees, being dishonest is not a way to do business, I feel that the representatives saw that they were dealing with a female and tried to take advantage. I hope that legal recourse is not my only option. Valdosta, GA manager told me that they had decided to cancell the contract and my credit card and information would be corrected, this was on the 17 Nov, it is now 24 Nov and nothing has been resolve. The origianl contract was signed 22 Oct 11. I have a six page runing list of people and times tht I have spoken to HD representatives. My name is BM


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