Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Home Depot Support Ticket - south plainfiels, New Jersey - Generator Return

Home Depot Support Ticket - south plainfiels, New Jersey

Generator Return

Created By: kerasa's Picture kerasa Last Reply: kerasa's Picture kerasa
Priority Level: [High] Status: [Open]
Created: 6 years ago Last Updated: 6 years ago
Department: Customer Care Replies: 0

I recently bought a Homelite Portable Generator from S. Plainfield, NJ Home Depot on 10/25/12 - days before Sandy hit NJ. The Home Depot attendent in generator section sold me this generator that was already opened and on display - told me that its new. The receipt also shows that I have up to 30 days to return the generator and no mention of the sales being final. I went back to Home Depot to return the generator on 11/17/12 and was told that the Sale is final and cannot be returned since I used the generator during the Hurricane. I explained to them that I took the risk of purchasing an already opened unit and as a result a $50 markdown was given to me but again there was no mention of the sales being final. I am returning the generator since I am in need of higher wattage (7000Watts instead of 5000 watts) for my home use but Home Depot does not have the 7000 watt generator as they are in back order. How do I resolve this issue? I even got a hand written note from the Assistant Manager Mike Hudson conveying Home Depot's return policy that was not communicated to me at the time of purchase. Home Depot store in S. Plainfield has posted generator return policy sign in return desk that was not there when I bought the generoator before the hurricane. Please help as I need to return this generator before 30 days from date of purchase. Thanks! Suresh


CONTACT THIS BUSINESS

Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More Home Depot Reviews and Complaints More Home Depot reviews, complaints, compliments and support tickets
BUSINESSES REPLY HERE

Company was claimed This company has partnered with MeasuredUp and uses it to answer your customer questions!
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge




Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.
Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More Home Depot reviews and tickets

Similar reviews and tickets


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team