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Home Depot Support Ticket - Niles, Illinois - Where is everybody?

Home Depot Support Ticket - Niles, Illinois

Where is everybody? - Customer Service

Created By: Jeanneb's Picture Jeanneb Last Reply: homedepotstephanie's Picture homedepotstephanie
Priority Level: [Medium] Status: [Open]
Created: 8 years ago Last Updated: 8 years ago
Department: Customer Care Replies: 2
Product: Customer Service

The last 3 or 4 times that I have gone to Home Depot I had to leave empty handed because there was no one available to help me. I needed help getting something down from a high shelf and customers aren't allowed to use the fork lifts. The other tines I was shopping for lumber, 20 bags of mulch and light fixtures. Each time I was told that due to the economy they had cut back on staff and therefore no one was available to help customers. The economy isn't going to get any better at Home Depot if they can't sell anything. Luckily Menard's is fully staffed and has been able to help each time. Please note that I am not a contractor, I am a single middle aged female, the purchases were for my own home. One of the sales people told me to come back wioth my husband then he could help me. Is it 2010? I guess they didn't know that women are allowed to buy homes with out a husband now!


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homedepotstephanie says: (8 years ago)
 0
Hi! I'm Tinzley with Home Depot Customer Care. I saw your post and would like to apologize for the problems you've had with customer service in this store. I’d like to make them aware and share your feedback. Can you send an email with the store location to Tinzley_care@homedepot.com?



homedepotstephanie says: (8 years ago)
 0
Hi! I'm Tinzley with Home Depot Customer Care. I saw your post and would like to apologize for the problems you've had with customer service in this store. I’d like to make them aware and share your feedback. Can you send an email with the store location to Tinzley_care@homedepot.com?



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