Home Depot Support Ticket - Ranson, West Virginia

damage & delays

Created By: beavers203's Picture beavers203 Last Reply: beavers203's Picture beavers203
Priority Level: [Emergency] Status: [Open]
Created: 2 years ago Last Updated: 2 years ago
Department: Customer Care Replies: 0

We ordered kitchen counter tops on 4/12/15. We were told 3 week. 4 weeks later countertops delivered to store instead of our house. A week later Home Depot delivered them to our house. One piece was damaged in process. We asked for discount/ credit for the delay & were told they could not do that. They ordered replacement for damaged piece to be delivered this week. Is there no compensation for a 2 month delay ??? (& delay in placing our house on the market) Can we get a discount or store credit toward new sink ???


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