Home Depot Complaint

Reviewed by Carissamo

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Brand new washer that doesn't work - Samsung Washer and Dryer Top of the Line

I recently bought a brand new washing machine from Home Depot . I ordered it online and the expected delivery date was in 2 days. However, it actually took over a month to get the washing machine. Then after having the washing machine a few weeks it quite working. It has now been over 2 weeks and I still don't have a working washing machine. I have spoken with the manufacturer, home depot and the store manager of home depot but no one has been helpful. I paid for the extra warranty and have been dealing with this problem since my Sears washing machine broke in April. I will NEVER buy from Home Depot again. There customer service, support and follow through is awful.

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Review Rating: 1 out of 5
Reviewed By: Carissamo
Company: Home Depot
Product: Samsung Washer and Dryer Top of the Line
Date Added: 7 years ago

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Home Depot Complaint